Marcel Smith, Regional Sales Manager
Mediation is when a company brings in an experienced workplace mediator to sort out a particular grievance or personnel issue. In particular, companies often use our service to address workplace issues like:
Our workplace mediation service - available to businesses not just in North Devon, but across the UK - helps you to solve these issues effectively, with the minimum of disruption. It is often followed by a Mediation Management Training Course, delivered by Robert, to help avoid such instances occurring in the future.
In all instances, we look to resolve the dispute fully within one day and early intervention is always advised to avoid the parties becoming entrenched in their positions.
We hold sessions at various locations across the UK, depending on the nature of the instruction. Our locations include:
The cost of grievances can be severe. Absenteeism, low productivity and high staff turnover are just some of the symptoms which can, and do, cost companies across North Devon and the South West thousands of pounds a year.
Effective mediation helps staff sort out their differences quickly and with the minimum of disruption, with most conflicts being fully resolved in just one day with our services.
Sometimes the issues can be easily resolved by the individuals themselves, but there are times when working relationships start to significantly break down and individuals find themselves entrenching into positions of blame and mistrust - on these occasions the skills of a highly trained facilitator can quickly help unblock the impasse and get all parties back on track.
One thing is for certain, the quicker conflicts are resolved the better for everyone, as problems left festering under the carpet only tend to get worse with time!
To assist, Greenwood Consultancy offer two types of service to companies across North Devon and the UK:
In today's complex office environment, managers are expected to cope with a variety of difficult human resources issues. That is despite many being promoted on their technical skills, not their people management acumin!
We offer the chance to train your management staff to recognise the signs of conflict and act fast, appropriately and effectively to ensure win-win outcomes that benefit your business and minimise disruption. Instead of bringing in a third party like us to mediate a situation, we teach you to handle grievances yourself.
Robert has over 25 years of experience in mediation and extensive experience in conflict resolution, mindfulness and psychology. He delivers his training sessions in a calm, peaceful way and ensures that your staff are able to foster an environment which supports change and is robust to external stressors.